The opening of the Golden 1 Center downtown last fall was billed as a rare opportunity for Sacramento Regional Transit to attract new riders. The agency stepped up its game, scrubbing trains, bolstering security and improving customer service.
By many accounts, it made a good impression. Yet new numbers show SacRT ridership on buses and trains has dropped 12 percent since last summer.
The answer is simple. The transit agency’s ongoing challenges are bigger than an arena, and will require more work to address than an image upgrade.
SacRT has been losing ridership almost annually for seven years – a 30 percent decline since 2010.
Why, riding on trains and buses in Sacramento is awful. They’re slow, filthy, and full of stinky homeless people.
Meanwhile, ride-hailing companies are doing great. Go figure.
Source: The Sacramento Bee